LTE Broadband no client service

<p>So I called last week on wednesday (20/07/2016) to get information on the Uncapped LTE broadband service. The call centre assistant was very helpful and explained everything and after taking all my details and confirming that there are still spots open for the uncapped she said that they will email me the contract and additional details by the end of the week and the router will be delivered to me in next week by today (27/07/2016). </p> <p> </p> <p>I have received no email and no router and I have been trying to call the call centre only to be answered put down, or just waiting on line for over 3 hours for the past 3 days. When I looked at the coverage now I see that all the uncapped spots are gone. How does that work?!</p> <p> </p> <p>So will I still get the Uncapped spot that was promised or not?</p> <p> </p> <p>I am very furious with this service of just ignoring the client and promising stuff that will just wont be delivered.</p> <p> </p> <p>Hopefully now after this I will get a response as the call centre just doesnt work and wasted 9 hours of my life.</p> <p> </p> <p>Regards,</p> <p>Heinrich </p>