LTE - Bad Speed & Service

Item: Telkom
Rating: 1
Author: Wicus P

Signed up to the LTE uncapped special through a Telkom agent in July 2016. Router and Poynting antenna delivered to my place of work. Had to install myself. No technician contacted me to assist with installation as promised. Very bad internet speeds experienced. Phoned helpline ten times since 20 July 2016 - no assistance whatsoever. Would not recomend service to anyone!

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Wicus P's updateReviewer Update

04 Oct 2016, 13:00

So I got an e-mail from the Hello Peter squad at Telkom - to no avail.

I also submitted my cancellation docs on 24 Aug 2016. Absolute no reply.

Really terrible client service. is there an ombud where this can be reported?

Wicus P's update04 Oct 2016, 13:00

Reviewer Update

So I got an e-mail from the Hello Peter squad at Telkom - to no avail.

I also submitted my cancellation docs on 24 Aug 2016. Absolute no reply.

Really terrible client service. is there an ombud where this can be reported?