MK
Mohomed K

1 reviews | Active since Dec 2015

01 Jul 2016, 14:00

LTE @ PEAK HOURS

<p>Please just look at my screenshot and understand that my problem only occurs at peak hours where the speeds and latency is terrible. Your arrogant and ******** agent that closed my previous case told me that I am being throtlled, I do NO P2P and have not even been streaming for this month. So please look at the base station, see who is hogging it and do the necessary. Base station is either eEr3529 or 3346</p>

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Replies (1)
MK
Mohomed K's update29 Jul 2016, 07:25
Reviewer Update

Finally Fixed .... peak speeds back to normal. Latency etc. all sorted.

Just my 2c, some of your agents at the call centre are arrogant and dont understand your products properly.

Anyways, thanks for sorting out the issue ... I do appreciate & I do look forward to value services that work with no aggrevation.