FS
Fanus S

1 reviews | Active since Mar 2009

24 May 2016, 09:31

LTE Application unresolved after 7 months

<p>Dear Telkom, I am on my knees for you to take my money. I app**** online for uncapped LTE and received a e-mail saying my bid was sucsessfull. A sales rep phoned me and I completed the application form, submitted all documentation and was told the debit order will go off and my modem will be deliverd, Its been 7 months of phone calls reports on Helo Peter, twitter support site, every time the application dissapears and the case goes cold</p>

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Replies (1)
Telkom
Telkom's reply25 May 2016, 16:57
Official

Hi f****s

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team