LTE Application successful, then unsuccessful

After calling 10210, selecting option 1, option 2 and holding on for ages to talk to Anele I thought there may just be hope for me to get my issue resolved. Unfortunately not... I app**** via the site on 17 April for LTE - bid confirmed as successful. Monday morning 09.42 I get 3 consecutive missed calls from *** and another call from *** at 09.46. No message left. Thereafter, no attempt to contact me, but an email on Tues 19 Apr at 07.37, \We have tried contacting you, however were unable to get hold of you. If you would like us to contact you again, please visit [URL Removed] to reapply. I did, and now my bid is unsuccessful. What kind of company that is trying to sell something, sets their dialler to phone 4 times in 2 min, then closes the ticket, then auto requests a client via email to apply again, then declines the application? It's madness. On top of this, Anele then tells me this morning (08.30), she can't tell me who called due to the dialler, but the Zama would call me in half and hour to assist and I'm still waiting. I need this service, I cannot be without internet and I've cancelled my current service. Telkom, call me PLEASE"