LTE APPLICATION

<p>Telkom contacted me on Thursday the 9th of June regarding my bid online for the uncapped LTE router. We completed the whole application (provided her with my ticket number, she confirmed that there was full coverage and everything) telephonically and afterwards she said that they will contact me within 48 Hours to advise if my application has been approved and to provide me with an order number so that I can track the router which will be delivered to me within 5-7 working days. However no one has contacted me regarding the application, if it has been approved or not. When I contacted 10213 they transferred me to another department which transferred me yet again to another department, finally I was able to provide one of the call centre agents with my ID number only to be told that there is now record of a new application on their side so I will have to contact the 10213 number again, this was about an hours’ time that has gone to waste. I already have a Telkom contract (2 tablets) and have never had any problems what so ever. Can somebody just advise if the application was successful or not?</p>