Lte Antenna installation
<p>After complaining and being **** to for 8 weeks I finally got the LTE router. </p> <p>Without the Poynting antenna we got around 40mb with just the bunny areals. They came to install the external and it dropped to 20mb and usually only around 15mb and even 4mb. At the time the guys said maybe the tower is down and just left it like that. 2 Months of complaining with no response. Then Telkom phoned me around a month ago and asked if I am happy and I told the lady once again what the problem is and she said she will arrange for them to come and do it properly. Still waiting, it is close to 4 months now! </p>
Hi linky-manuel
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi linky-manuel
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
A technician was at my house and did several tests. He said that the speeds we were getting is not acceptable and that he will escalate the problem and it will be fixed within a week. Just more lies. Unfortunately I cannot upload screenshots on this site but I will post it on all sites that do allow it.
1/8/16 4.58
2/8/16 0.41
9/8/16 3.88
11/08/16 2.55
Do you see an improvement? I surely do not! My adsl line from Mweb was running at 8.56! We cannot watch Netflix without a constant buffering and I am sick and tired of this! I want this fixed!
A technician was at my house and did several tests. He said that the speeds we were getting is not acceptable and that he will escalate the problem and it will be fixed within a week. Just more lies. Unfortunately I cannot upload screenshots on this site but I will post it on all sites that do allow it.
1/8/16 4.58
2/8/16 0.41
9/8/16 3.88
11/08/16 2.55
Do you see an improvement? I surely do not! My adsl line from Mweb was running at 8.56! We cannot watch Netflix without a constant buffering and I am sick and tired of this! I want this fixed!
It is now 2 months later and I still have the same problem???? What is the point of sending a technician to confirm the problem and then do nothing about it???
It is now 2 months later and I still have the same problem???? What is the point of sending a technician to confirm the problem and then do nothing about it???
And we are now at almost a year later and STILL you have done nothing!
And we are now at almost a year later and STILL you have done nothing!