1 reviews | Active since Nov 2011
LTE Antenna Installation
<p>On 25 June 2016 I app**** for Telkom's Smartbroadband Uncapped LTE package. This deal is suppose to come with a free antenna installation. As quoted from their website: "Subscribers will get a SIM card, a Huawei LTE Wi-Fi router and a Poynting external antenna that will be installed for them by Telkom contractors."</p> <p> </p> <p>The speeds they promise is up to 90Mbps. Now I understand that I will not get exactly that speed however the speed I currently get is on average about 20Mbps. I beleive that the antenna will make an improvement to the speed.</p> <p> </p> <p>It has been over a month now and I still havent received any news on the installation of the antenna. Thus, I am paying the full price of the package but only getting part of the benefit. The only lady at the call centre told me that some people wait up to a year for antenna installation.</p> <p> </p> <p>I have a reference number for a call I logged with them: ********** 8</p> <p> </p> <p>It is no surprise that I have another complaint logged for Telkom charging me for my previous ADSL line that I cancelled. Telkom is steeling my money!</p> <p> </p> <p>Regards,</p> <p>Sampie</p>
I have been told that my request has been escalated numerous times. Lets see if anything comes from this.
I have been told that my request has been escalated numerous times. Lets see if anything comes from this.
HOW PATHETIC!!!!! I gues your mailbox is full because there are so many complaints that you cant keep up. Actually not a surprise at all!
Delivery has failed to these recipients or groups:
********** ********** /> The recipient's mailbox is full and can't accept new messages at this stage. Message therefore not delivered. Please try resending this message later. [Telkom SA SOC Limited. Registration nr : ***]HOW PATHETIC!!!!! I gues your mailbox is full because there are so many complaints that you cant keep up. Actually not a surprise at all!
Delivery has failed to these recipients or groups:
********** ********** /> The recipient's mailbox is full and can't accept new messages at this stage. Message therefore not delivered. Please try resending this message later. [Telkom SA SOC Limited. Registration nr : ***]