LTE- another product Telkom cannot provide service for.

<p>We recently signed up for LTE with Telkom for our business. On Friday , 3 June 2016 we reported the connection dropping every couple of minutes. After rebooting, resetting and pulling out the sim card and putting it back in the connectivity remained unchanged. We were given a case number: ***4.</p> <p> </p> <p>We do have coverage where our offices are in Highveld, Centurion.</p> <p>Thursday 9 June 2016 we were phoned just to be told a technician will be in touch.</p> <p> </p> <p>Today (10 June and one week after the case was logged) we took our router in to the shop and they ran a test declaring that the device it self is fine and working. They did a sim swop as standard procedure. The connection is STILL dropping. </p> <p> </p> <p>We were given the number of a consultant (Mandy) at the shop. She told us that they might be busy with tower upgrades and the connection should stabalize in another week or so. This is not acceptable as our business relies greatly on internet and this issue is hurting our revenue. I tried confirming the theory of the upgrades but nobody can confirm or at least give us an accurate estimate of when the connection should stabalise.</p>