AB
Andre B
1 reviews | Active since Jan 2016
22 Mar 2016, 14:54
LTE Activation
So after my two previous complaints (Fri 4 Mar and Mon 14 Mar) a representative called me and said I can expect delivery that Wednesday or Thursday. <br> <br> I was getting ready to turn these complaints into smileys but guess what that Friday (18 Mar) I had to collect my order from the courier because the delivery address was incomplete. <br> <br> Finally I have all the equipment BUT my sim card has still not been activated yet. So after two hours waiting on the 10213 number and even trying the live online chat (that redirected me back to 10213) I'm out of options again but to complain on HelloPeter!<br>
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Replies (1)Telkom's replyOfficial
22 Mar 2016, 17:19Hello abooysen0607,
Apologies again for the inconvenience caused. Our Mobile team will assist and be in touch.
Thank you.
Regards,
Moenieb
Telkom Social Media Team.
Apologies again for the inconvenience caused. Our Mobile team will assist and be in touch.
Thank you.
Regards,
Moenieb
Telkom Social Media Team.
Telkom's reply22 Mar 2016, 17:19
Official
Hello abooysen0607,
Apologies again for the inconvenience caused. Our Mobile team will assist and be in touch.
Thank you.
Regards,
Moenieb
Telkom Social Media Team.
Apologies again for the inconvenience caused. Our Mobile team will assist and be in touch.
Thank you.
Regards,
Moenieb
Telkom Social Media Team.
