LTE-A router sold but no Connection - ****?

Telkom sold me a LTE-A router stating on contract that I can purchase monthly subscriptions. Thing cost around R3090. <br> I then app**** for the month-to-month contract, but this was not honoured by Telkom. <br> Initial Application was done at Telkom Direct in Centurion, but after no activity for two days, was told (by Telkom) I had to reapply. Did this and heard nothing for 3 days. Then told application was declined due to \suspicious application\".<br> All applications was done at Telkom!! How is this suspicious?<br> <br> I raised the issue and was given a reference number, but still NO solution - 2 months later! The issue is still not resolved and I am still sitting with a R3000 router they sold me with NO airtime as advertised......<br> <br> Hoping Telkom can correct their mistake and resolve its internal communication structures."