LTE A Problem not resolved after months

Hi,

I have sent numerous emails, chatted to numerous agents, made numerous calls, raised the issue with your facebook and my broadband teams and yet the problem (case number: ********** 3) is still not resolved. It has been months. Last week the technicians came to my house to test the speeds and experienced the same result. I have not heard anything yet. Furthermore I experience bad attitude and bad service when I do get hold of the telkom agents.

You can take your device back and I want my money back. I need someone to contact me to arrange this as soon as possible.

Jaco