<p>Hi..</p> <p>So on the 16th of June I went to go get an LtE thinking my coverage is better, but that was just a mother lie from the telkom coverage map.. I tried the LTE for a whole week hoping and thinking it would get better but... the highest I got ONES was 7meg but then like always it will drop to 0.01 or 0.2 and I just couldn't use it.. unfortunately with my job I can't get off sooner so I could only go to the telkom store the next Friday which was the 23rd of June to cancel the lte as the coverage was SO POOR.. I had a consultant giving me SUcH bad attitude after a long argument she gave me a cancellation which I did fill in and they did send through (she said). I have phoned about the cancellation I have asked for a technician to come out and see for themselves but it's been more than 21 working days plus the 7 "breathing whatever" and still NO ONE HAS GOTTEN BACK TO ME.. So I also paid R1598 this month on my LTE and I'm NOT paying another month.. I'm gonna have to get legal advise as at this moment I'm paying my LTE and ADSL that's almost more than R2000 for ****ty internet and NO service!!!! </p> <p>I even went now today out of my own to test the LTE at my brothers house to see if he can take over the LtE from me but guess what??? YOUR COVERAGE IS A LIE ON YOUR WEBSITE.. they have fibre being installed and the best he gets is 3meg A JOKE RIGHT??? </p> <p> </p> <p>So PLEASE CAN SOMEONE JUST FOR ONCE ASSIST ME AS IM PAYING FOR SOMETHING THATS A LIE!!!!</p> <p>REF: ********** 5</p>
Hello melanie-1
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello melanie-1
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
So I have been waiting 34 WORKING DAYS... and still nothing? The contract says you guys should get back to me within 21 working days... So now at the moment I'm just paying? Please can I get a refund on my money as I feel that I'm getting ****** by your guys lies..
So I have been waiting 34 WORKING DAYS... and still nothing? The contract says you guys should get back to me within 21 working days... So now at the moment I'm just paying? Please can I get a refund on my money as I feel that I'm getting ****** by your guys lies..
Hi melanie-1,
We would like to assist you further, kindly provide with your ID number and affected number privately.
We apologise for any inconvenience caused.
Regards,
Launa.
Telkom Social Media Team.
Best regards,
Hi melanie-1,
We would like to assist you further, kindly provide with your ID number and affected number privately.
We apologise for any inconvenience caused.
Regards,
Launa.
Telkom Social Media Team.
Best regards,
Good Morning.
kindly be advised that we are awaiting for the requested details in order for us to assist you further,
your ref will closed due to no response a new ref will be opened once you have responded.
please email us at *** with the details.
Regards
Launa
Telkom Social Media Team
Best regards,
Good Morning.
kindly be advised that we are awaiting for the requested details in order for us to assist you further,
your ref will closed due to no response a new ref will be opened once you have responded.
please email us at *** with the details.
Regards
Launa
Telkom Social Media Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.