DA
Duane A

1 reviews | Active since Aug 2017

03 Aug 2017, 21:38

LTE

<p>Telkom LTE promises speeds, do not deliver. For the past 2 weeks every day between 7pm - 9pm there has been limited speed so bad that if one runs a speed test, results are (download speed 0.50mbps, upload speed 0.00mbps) bit shocking for LTE. Also do not try and phone, holding time 1h 39min and stil no answer. Very very poor survice. </p>

0
Replies (3)
Telkom
Telkom's reply10 Aug 2017, 09:05
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply09 Sept 2017, 14:31
Official

Good day Duaneal****,

We would like to assist, kindly confirm the affected physical address, number and device used for connection.

We really do apologize for any inconvenience caused to you.

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply25 Sept 2017, 09:16
Official

Good Morning.

kindly be advised that we are awaiting for the requested details in order for us to assist you further,
your ref will closed due to no response a new ref will be opened once you have responded.

please email us at *** with the details.

Regards
Launa
Telkom Social Media Team

Best regards,