KM
Kyle M
1 reviews | Active since Jun 2016
22 May 2017, 20:26
LTE
<p>Got the 50gig LTE package from Telkom, was told you could use the line for gaming! I get a download speed of 5mb which is decent for gaming but a ping of 300ms to 1000ms till the point that my internet cuts out! I have emailed Telkom on this matter and recieved no response!</p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
23 May 2017, 10:43Hi KWM99
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction Ref: AI***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply23 May 2017, 10:43
Official
Hi KWM99
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction Ref: AI***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
24 May 2017, 09:37Hi Kyle ,
please note that we tried contacting you with no luck.
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply24 May 2017, 09:37
Official
Hi Kyle ,
please note that we tried contacting you with no luck.
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,