1 reviews | Active since Mar 2017
LTE
<p>I moved from Telkom ADSL to Telkom LTE several months ago. Great speed and conectivity since the begining of this year (2017)! Slow connectivity, several times I cannot get email via Outlook, no connection to Telkom assistance on their internet website. Very strange that I get emails on my Samsung cell phone and can login to the Telkom webmails but nothing from my laptop Outlook. When I phoned the Telkom help desk it was sorted out. But why should I hve to do this every second week?</p>
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to follow up and advise.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to follow up and advise.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Hi Andre ,
we would like to assist, please confirm the email address you are having problems with for assistance.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Andre ,
we would like to assist, please confirm the email address you are having problems with for assistance.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Andre,
Thank you for your post.
Kindly be advised that we have sent you an email on 13th of March 2017 and have not received any response from you as yet.
This response serves as confirmation that your query is now closed. Should you need to contact us for any further assistance, please contact us via email: ***.
Kind Regards,
Beaulah
Telkom Social Media
Best regards,
Hi Andre,
Thank you for your post.
Kindly be advised that we have sent you an email on 13th of March 2017 and have not received any response from you as yet.
This response serves as confirmation that your query is now closed. Should you need to contact us for any further assistance, please contact us via email: ***.
Kind Regards,
Beaulah
Telkom Social Media
Best regards,
The response was via telephone and was resolved. Thank you.
The response was via telephone and was resolved. Thank you.
WHY IS THIS SAME PROBLEM OCCURING AGAIN?????? I CANNOT GET EMAILS FROM MY HOME LAPTOP BNEITHER CONNECT TO TELKOMSA ON THE WEB!!! YET FROM MY CELL PHONE ALL IS OK, WHY???? THIS HAS BEEN THE PROBLEM SINCE 28 JULY 2017, WHAT A LOAD OF CROCK AND I STILL HAVE TO BE BILLED FOR THIS **** SERVICE
WHY IS THIS SAME PROBLEM OCCURING AGAIN?????? I CANNOT GET EMAILS FROM MY HOME LAPTOP BNEITHER CONNECT TO TELKOMSA ON THE WEB!!! YET FROM MY CELL PHONE ALL IS OK, WHY???? THIS HAS BEEN THE PROBLEM SINCE 28 JULY 2017, WHAT A LOAD OF CROCK AND I STILL HAVE TO BE BILLED FOR THIS **** SERVICE