LTE
<p>I currently have appalling speeds - sometimes less tha 1 MBPS, compared to the 16MBPS when I first connected. My 24 month contract is less than 2 months old. I would like to cancel, unless my speeds improve. This is a blatant example of false advertising: promising under underdelivering.</p>
This issue is still unresolved. Please assist.
1. Call centre (011180) sent a technician in mid Feb to test the signal. He confirmed an antenna is required and promised to log the request. I would have to wait 7 days.
2. 2 weeks later nothing had happened. Call centre again promised to alert Network department.
3. Still nothing. On 3 March, call centre again promises to alert network department. Still nothing.
Its now 15 March, and I'm into my 3rd month of a useless uncapped LTE package that's costing me R799 per month. My speed is often so slow that Ookla won't even open!
What's up Telkom?
This issue is still unresolved. Please assist.
1. Call centre (011180) sent a technician in mid Feb to test the signal. He confirmed an antenna is required and promised to log the request. I would have to wait 7 days.
2. 2 weeks later nothing had happened. Call centre again promised to alert Network department.
3. Still nothing. On 3 March, call centre again promises to alert network department. Still nothing.
Its now 15 March, and I'm into my 3rd month of a useless uncapped LTE package that's costing me R799 per month. My speed is often so slow that Ookla won't even open!
What's up Telkom?
Hi.
Any feedback on this issue? Please assist!
Hi.
Any feedback on this issue? Please assist!