LTE

My service ********** 092 has been down since August 2018, it was first faulty cables and they replaced the ADSL with wireless and gave me a new number ********** 944. I have made several calls but no one seems keen to resolve my issue but they have not stop billing.

Can someone resolve this and advise once my phone has been unlocked, unlimited data loaded, billing corrected. I want to be able to make calls and access internet.

Sales, billing, technical, data, please speak to each other to resolve this.