aJ
ayanda J
1 reviews | Active since Jun 2012
03 Oct 2017, 14:00
LTD data
In August 2017 i bought LTE special which comes with 10GB + 10GB nightshift..I notice last month that its data finish before the end of the months.Its worse both me and my wife at work during that day.Today its the 3October i can confirm my 10GB for this Month it is finish.I dont understand how 10GB can be finish within 2days?Telkom they are robbing us.
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Replies (2)
Telkom's replyOfficial
11 Oct 2017, 09:16
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply11 Oct 2017, 09:16
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's replyOfficial
13 Nov 2017, 10:29Good day
Trust you are well.
Please be advised that you need to make sure that all the automatic data applications are deactivated and your password must be secured. Our records indicated no unusual data depletion on account ***.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Telkom's reply13 Nov 2017, 10:29
Official
Good day
Trust you are well.
Please be advised that you need to make sure that all the automatic data applications are deactivated and your password must be secured. Our records indicated no unusual data depletion on account ***.
Kind regards
Ithabeleng
Telkom social media team
Best regards,