Lower priority to Towns.

I had Telkom test my local exchange's congestion levels and it seems that during most of the day it's at 90%+<br> and I was told if it's anywhere near 90% then it can disrupt services such as web browsing. I also am complaing at Telkom at hellopeter since they did NOT address my issue that I created last time and they just said: We escalated this issue please be patient.<br> <br> I want a company who ACTUALLY responds. Not this bull that they promise that it will look into it but then NOTHING happens.<br> <br> I paid for QUALITY internet, with a 4 meg Premium package and also a 10 meg line, My ping reaches 1000 @ times and then I can see it's Telkom's fault since a speed test to Cape Town should not be 800 ping (Iam under 500km from Cape Town)<br> <br> I don't want the standard Telkom **** promises that they give saying that they promise that they will look into it but don't. Since Telkom doesn't even care if their employees lie to the users. I have 2 names of the web chat that resulted to childish behavior while my problem was addressed to them. The first person: Cherman Osman - He used hate speech against Mweb since they are my ISP. 2nd person: Mojalefa Kole - He even had trouble speakingEnglish&disconnd me