1 reviews | Active since May 2009
Low speed uncapped LTE
<p>I purchased a Smartbroadband uncapped LTE contract from telkom 6 months ago. Everything was fine until Monday this week. I ussually got decent speed. But ever since Monday 9 May, my internet has been unusably slow.</p> <p>Phoned the call centre and they just gave me a standard response saying it is congestion. This is bull****. How do you have no congestion the one day and sudenly the next day the congestion is so bad that you can't even use the internet. Also, according to telkoms own website, full speed is gaurateed even during peak periods: "<span style="color: #919b99; font-family: Telkom123-Light, sans-serif; font-size: 15px; line-height: 22.5px; background-color: #ffffff;">Full connection speeds will be maintained during peak periods for general browsing, online gaming and video streaming and the customer experience will not be affected."</span></p> <p><span style="color: #555555; background-color: #ffffff;">I would like this resolved or the contract cancelled as I am not getting what was sold to me.</span></p>
Best regards,
Best regards,
Best regards,
Best regards,
