AJVR
Andries Janse Van Rensburg
1 reviews | Active since Feb 2015
26 Feb 2015, 11:06
Low speed connectivity
I have a long outstanding issue with very low speed connectivity on my home ADSL. Telkom tells me they can find the fault ( No fault found), whilst my ISP Afrihost proved the fault to be in the exchange by sync speeds of only 256Kbps or less. The issue is still ongoing and I will probably have to pay my account in full in due time.<br> I'm fed up with *********** people that can not do the job!!!!!! My ticket number for what its worth is 150ARK150215.
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Telkom's replyOfficial
26 Feb 2015, 11:40Hello zs6bwt,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM92194
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM92194
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply26 Feb 2015, 11:40
Official
Hello zs6bwt,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM92194
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Your Reference Number: SM92194
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,