Low speed connectivity

What should I do with the Telkom. I complain about very slow connectivity on my ADSL line and every time they clear the fault. Because the idiots test the line and find the phone working. This is not the complaint. I DONT CARE about the ****ing telephone line . They can shove the analog line up their asses. I only care about the ADSL data part, which is up to ****. I only get 120Kbps. Is this fair for a 2Mbps supposed connection?<br> Faults<br> Reference Number Symptom Status Date Reported<br> 618CRK160315 No service Open Mon Mar 16 11:09:29 SAST 2015<br> 942CRK100315 Slow Access Closed Tue Mar 10 13:34:22 SAST 2015<br> 148BRK060315 Slow Access Closed Fri Mar 06 14:15:02 SAST 2015<br> 150ARK150215 Slow Access Closed Sun Feb 15 17:38:26 SAST 2015<br> 749CRK101014 No service Closed Fri Oct 10 15:37:34 SAST 2014<br> 920CRK081014 Intermittent Connectivity Closed Wed Oct 08 17:14:17 SAST 2014<br> 318ARK061014 Intermittent Connectivity Closed Mon Oct 06 20:03:07 SAST 2014<br> <br> I never agreed on any of these faults that the fault was cleared. Who decides when a fault is cleared????<br> Please catch a huge WAKE UP!!!<br> Where are the responsible so called supervisors. This is why Telkom is going under!!!!