Low cost deals at Telkom will cost you greatly in time and energy requesting service

The service is horrific. I purchased a March 2018 special router plus 10GB data bundle on the 16 March 2018 telephonically. Today is the 6th of April 2018 and after the device had been delivered over a week ago no activation of sim card has happened after numerous attempts contacting the call centres waiting hours for an answer, just to be told the query will be added to notes and could take up to 72 working hours to get activated. This service provider may have low cost deals but this will eventually cost you greatly in time and energy to get the service promised to you. I have even gone to visit the store with no luck as the head office and store sales system is not integrated enough to action an activation of a sim card and again this is my problem not theirs. Both Brooklyn and Hatfield stores are closed leaving you with the Menlyn chain still proving that there is no use in even setting foot in there as they are unable to assist. I have not received service this bad in a long time and warn any potential customers to please stay far away from this service provider as there is no service to provide.