NV
Nokuthula V

1 reviews | Active since Jul 2012

17 Jun 2016, 13:38

Love Hate relationship

<p>I love Telkom but seriously your service sucks and your response time is horrible because well - u NEVER do.</p> <p>I app**** for a P9, til today I have no feedback - i tried twitter but u responded with ur famous line "Our team will get back to u shortly" I tried calling and I waited to actually speak to someone for aaaaaaaaaaaaaages. GEEZ! Its like drawing blood from a stone. Even the store I app**** at "Your application is on the queue with the ***** team" For over a week?</p>

0
Replies (2)
Telkom
Telkom's reply17 Jun 2016, 16:53
Official

Hi th00lz.

Very sorry for the delay and inconvenience caused. This matter will be escalated immediately and our consultants will be in touch.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team

NV
Nokuthula V's update20 Jun 2016, 07:28
Reviewer Update

I'm sure they will ;)