AW
Anthony W

1 reviews | Active since Aug 2015

11 Aug 2015, 16:09

LOUSY SERVICE PROVIDERS

This is the third time within a 6 month period that we have no telephone lines or ADSL Internet connection. Each time has cost us no less than 2 weeks of lost business and turnover. <br> According to Telkom Pinnacle Team ADSL FAULTS SHOULS TAKE NO LONGER THAN 48 HOURS TO RESOLVE. <br> WHAT THEN TELKOM IS THE PROBLEM?<br> Perhaps some legal intervention is required! I want compensation for my lost turnover ! You are lousy (at best) service providers, to be very polite. <br> You get paid every month, irrespective of whether you provide a service to your customers or not - I DONT! Get off your corporate backsides and do something for the money you collect from unsuspecting customers every month.

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Replies (1)
Telkom
Telkom's reply13 Aug 2015, 19:44
Official
Hello Ant26,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM134367.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media