1 reviews | Active since Sept 2016
Lousy Service from Telkom
<p>By this weekend we will have been without a usable phone/ADSL line for a month. This is the second time this year that we have been without any service for so long and is at least the 6th fault that has been logged in less than a year. And no-one gives a damn! Try phoning the help line and you get shunted from one extension to the next or get told to phone another number. Try using the chat line on the website and all you are told is that a technician is looking at it or that the fault has been escalated. But still nothing happens; there is no feedback despite the fact the consultant apparently requested feedback to the customer.</p> <p> </p> <p>I take back the review title - the service isn't lousy; it is non-existent. And yet you are expected to pay every month!</p> <p> </p> <p>Totally ****ed off!!!</p>
Service was restored on Friday afternoon thank you. I just can't believe it took so long to find such a simple fault. Also not sure about there apparently being a bug in the jack as it is a sealed unit. More likely the capacitor that was burnt out.
Service was restored on Friday afternoon thank you. I just can't believe it took so long to find such a simple fault. Also not sure about there apparently being a bug in the jack as it is a sealed unit. More likely the capacitor that was burnt out.
