lN
leisha N
1 reviews | Active since Sept 2009
12 Jan 2016, 11:41
Lousy service, badly trained people
My email has been down for now 2 days. Cant get thru to Telkom via phone. The people dont know what is going on , they just keep changing my password duh!!! Only today did they give me a reference number for fault reporting (Ref ***). Really really bad service.
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Telkom's replyOfficial
12 Jan 2016, 12:40Hello leisha,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up on your fault and revert back to you.
Your reference number is SM186391.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up on your fault and revert back to you.
Your reference number is SM186391.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply12 Jan 2016, 12:40
Official
Hello leisha,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up on your fault and revert back to you.
Your reference number is SM186391.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, we will follow up on your fault and revert back to you.
Your reference number is SM186391.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***