Lousy service and lies

Terrible service.the cables at my business was ******.i logged 5 complaints.after 5 days I went into the telkomshop.i was informed they are trying to move to Fibre hence ignoring the fault logs.this is my business that depends on a phone line.i then requested to change to Fibre and still keep my existing number.i was given a new telephone and on the box it clearly indicates activation within 24 to 48hrs.i return to the shop as still the line is not activated.i was then informed that because I requested the same number this can take as long as 7 more days. Infact the employee suggested I use another company as this is a normal issue from telkom.i was given details of another company and informed that once I contacted the new company I will be up and running with exactly the same number. Telkom has caused me to lose business for 10 days already Zoe ***