lN
leisha N
1 reviews | Active since Sept 2009
15 Mar 2016, 08:16
Lousy Service
My landline has been out of order since thursday last week 10 March 2016. I have repeated reported it. The reference number is 362CWK100316. It came back on for a few minutes then went off again and has been ever since. Every time I report this fault I have to go to a neighbour to use their phone. This service is just NOT good . They are quite happy to take your money. I have repeatedly put it on Facebook as well. They come back with the platitude... we have referred it to our technical team...; blah blah blah.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
15 Mar 2016, 09:04Hello leisha,
Thank you for taking my call.
As per our conversation, the fault is currently awaiting the dispatch of the next available technician.
We have sent a escalation to our assigners for urgent assistance and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
Thank you for taking my call.
As per our conversation, the fault is currently awaiting the dispatch of the next available technician.
We have sent a escalation to our assigners for urgent assistance and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply15 Mar 2016, 09:04
Official
Hello leisha,
Thank you for taking my call.
As per our conversation, the fault is currently awaiting the dispatch of the next available technician.
We have sent a escalation to our assigners for urgent assistance and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.
Thank you for taking my call.
As per our conversation, the fault is currently awaiting the dispatch of the next available technician.
We have sent a escalation to our assigners for urgent assistance and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team.