Lousy Service

Good day,

I have been without internet for more than a month now.

The internet went down beginning of February due to bad weather and it was understandable. About a week later(13-02-2018) our internet connection was still down. I phoned the 10210 number provided and had to hold almost an hour for an operator. I received my reference number and were told they will send a tech to attend.

Throughout the month we made several calls to Telkom to get the matter resolved without any luck.

On the 8th of March 2018 a tech finally attended to our call. The tech switched off the router and told my wife to wait 10 min and switch it back on then it will work. He left and closed the call, needless to say my internet is still down.