PK
Philip K

1 reviews | Active since Dec 2009

28 Feb 2015, 16:32

lousy service

My ADSL has been almost unusable since January. Every time Telkom come to fix it, they make it slower. Im now down to 0.7 mbps from a 4mbps Line that I downgraded to 2mbps line because of poor speed. I want it fixed. No more promises and excuses. I have had enough.

0
Replies (1)
Telkom
Telkom's reply28 Feb 2015, 16:46
Official
Hello knaph01,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92921.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team