Louise

Don't know where to start, Phoned Telkom in June 2021 to ask if the complex we moving to has Telkom YES YES said the lady, looked up the address and said yes its fine, need to give 7 to 10 days for transfer. Well I left it until August as we got a date that we going to move, only to speak to another person, says to me NO NO telkom in that complex, where did I get this info, look on my account and see who I spoke to, only to hear nothing on my account recorded, so I asked what happened to it, oh she does not know, well thats when the trouble started, i I spoke to so many people from that day on, one even said to me she working from home and cannot help me, I must please phone again and speak to some else who can help me, what a disaster from there, sent emails, no replies, phones call after phone call no help, then I tried to cancel month to month contract with no avail, what a disaster, no one could help me to cancel this line, heard this from many people its a night mare to cancel anything from telkom,, so Now I get sued by DC Fourie Attonerys in Gqegerha, lady by the name of Silvia Jonck, with no help I need to pay this account, she does not want to understand what I have gone threw with telkom, *********** telkom staff of note, so where to from here. If I was given correct info in June of the complex with no telkom line would have cancelled it there and then with one month notice and no extra charges, I am going into Vincent Park on Saturday and they will help me as phoning no one answers, even puts the phone down in my ear plenty times. Sick of telkom and there untrained staff. I need this to go public than no one should ever go to telkom, have heard so many complaints. if nothing done will go higher, to the highest Manager of telkom to sort this out Regards