Lots of people complain about the same thing...battling to cancel anything at Telkom while paying

Got a new Telkom Mobile data account...all good. Then saw the add for R60 for showmax and decided to op for it, this was in February. Got my statement and they had TWO showmax debits loaded and its loaded from January. Logged a complaint with accounts on the online Telkom website....it has not been opened yet.....8 months later. Went to a Telkom shop....told me cant help me I must contact Showmax. Contacted Showmax, they said they have no records of me I need to contact Telkom, back to Telkom store, lady promised its canceled. Next statement its still not canceled....Phoned Telkom, hanged up after holding 45 minutes. Did a online chat query and the assistant promised its canceled....guess what....standing on a total of R1560 that I have paid for a duplicated service which I have not received the showmax code for to even use the service and which I have tried to cancel for 9 months now. next step is to stop the debit order and then open a case of theft against them.