Lost number

<p>Unfortunately going from telkom pre paid to a telkom contract, telkom lost my original number, ( ********** 457) <span style="font-size: 14px;">I use that number for 2 step verification on multiple accounts and as a result I cannot access these accounts. Please sort this out telkom, it's been going on since the 21st of January and I'm not notified of any progress. My number was changed twice, but for some reason to an incorrect number. As a result I opened an additional case because it seems the fist case 'vanished' as I have not been contacted. Case number ********** 5 request number ********** registered by Carl at your Clearwater mall and the original person responsible is Kabelo Ndlovu. PLEASE SORT THIS OUT and LET ME KNOW</span></p> <p> </p> <p>If something happens to my phone which thankful my accounts remember my phone browser (cookies?) So I can still access accounts from my phone but if something happens to my phone, I'll lose my email accounts and all messages and documents on them as is have to open a new account.</p> <p> </p> <p>Please fix this urgently.</p> <p> </p> <p>I don't know what is happening with my phone number so please phone me on my son's number: ********** 072</p>