1 reviews | Active since Jul 2016
Lost my number due to Telkom SA breathtaking incompetence
<p>I was a Telkom SA prepaid customer and enjoyed their data rates which I regarded as very competitive. I decided to apply for contract and it got approved. It was a freeme 1gig with a good handset. I then request that my number, ********** 316 which was a telkom prepaid number be migrated to contract. The following day when I woke up the very sim car which had this number now had a new number assigned to it. I thought that maybe the number had been migrated to the contract sim card which I had as well. But alas, the contract sim had another number which I did not need. All i wanted was to keep my number! With other networks this process is as is as drinking a glass of water. But with this network, it has proved to be as complicated as taking a course in advanced mathematics which is offered in a unfami**** language. To add salt to injury I have tried to get this rectified by visiting the telkom shop, calling the call centre but I have ended up going back and forth like a soccer ball. Be careful when you think of applying for a new contract with this network and want to keep your number. You will loose it like I have done!</p>
