lost money

My cell nr was ported to telkom mobile thy lost my nr and was without a line for 10days. The cost of all the calling the customer service from another network is insane had to call in 3times a day it took a hello Peter ad. To get responce and had to wait 3more days before my line went on thats bad service and thy dont carry the loss of all monmoney I have lost with no service for business and all calls made to get my line on.telkom mobile is the worst network when cumming to service