jH
jonathan H
1 reviews | Active since Aug 2009
02 Mar 2018, 11:58
Lost LTE data
I signed up for one of the LTE deals which has been working ok. Recently tho, I can't log into my wifi via the Telkom Android app to check my usage and I'm also been asked to "Sign In" the network on my phone and can't access the www on my pc. This seems to happen at the end of the month. I had 13GB remaining Tues and then got locked out and could only access the www again on the 1st.
I've now lost that 13GB and still can't access my bandwidth details via the app!
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Telkom's replyOfficial
09 Mar 2018, 10:39Hi jhardisty
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply09 Mar 2018, 10:39
Official
Hi jhardisty
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,