AS
AndrePaulSiebert S
1 reviews | Active since Nov 2015
27 Nov 2015, 06:32
Lost Data
I have reported this complaint to Hello Peter on the 20th of November. Joshua from Telkom phoned me to tell me that Telkom has escalated the problem. To date I am still without Internet. This has been ongoing since May.Every month I am two weeks without Internet and it is unacceptable. Whithout fail Telkom get their money from me every month.It is time Telkom bring their side and refund me for the loss of data and correct the problem.
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Telkom's replyOfficial
27 Nov 2015, 09:00Hello AndrePaulSiebert,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM169677
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM169677
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply27 Nov 2015, 09:00
Official
Hello AndrePaulSiebert,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM169677
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM169677
Regards
Luleka
Telkom Social Media Team
Best regards,