NK
Nomthandazo K
1 reviews | Active since Jun 2014
01 Jan 2018, 02:49
Lost data
Telkom deactivated my sim card on the 27th without even explaining the reason behind the deactivation. Only today the 1st of January i realised that the sim card is active again however i have lost all my data...why did i have to forfeit my data? Who's at fault here?
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Telkom's replyOfficial
11 Jan 2018, 12:23Hi nyakinanisedi,
Thank you for making contact with us,
Please be advised that we have logged a dispute for data to be loaded with case:***3,
Remaining Data will be loaded within 24hours and it will expire on the 31/01 for the inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply11 Jan 2018, 12:23
Official
Hi nyakinanisedi,
Thank you for making contact with us,
Please be advised that we have logged a dispute for data to be loaded with case:***3,
Remaining Data will be loaded within 24hours and it will expire on the 31/01 for the inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,