Lost airtime voucher and telkom can't assist

<p>I bought airtime from Woolworths and unfortunately lost the airtime voucher. I went back to Woolworths to check if they can't assist they printed a serial number for the voucher. I then called telkom and I was told that they cannot assist me I need a voucher pin. If I had the pin I wouldn't have called for assistance. I was then told that they apologise for the inconvenience, which means I lost R100 and there was no effort to assist even when I requested for the supervisor I was told that nothing can be done. I trusted telkom I'm so disappointed I have been a loyal customer but they don't deserve it.</p>