1 reviews | Active since Aug 2009
loss of signal
<p>hi i signed a contract in may 2014 for an LTE package. I lived in the thatchfield area and was given a 7 day trial and it worked great so i signed a LTE deal. Everything has worked magically until about 4 months ago. All of a sudden i struggle to get an LTE signal. Previously i had full signal and a solid poll and ping, but now i struggle i only get 2 bars and the packlet loss is massive. I still live in the same house and have the router in the same place. If i switch to 3G then the signal is perfect but the speed is slow. I have reported it on the Telkom facebook page but they came back and said there is no LTE coverage in my area. But i have always had. So the network has changed and now i must suffer????????? </p>
Good day rush694
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day rush694
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
hi, no one has contacted me and i have received no feedback
hi, no one has contacted me and i have received no feedback
