Loss of Data

It amazes me how FNB and Telkom works..... I go online to buy Telkom Mobile Data on 23 and 24 Feb via FNB online banking and telephone banking. The payment goes through and the money is deducted of the account. Then the data does not get transferred onto the allocated mobile numbers. Call FNB yesterday about the issues. FNB tells me I must wait 12 hours. Call both FNB and Telkom Mobile. I was then informed that there is a technical issue between FNB and Telkom Mobile. Service calls was logged and I now must wait three working days to have this issue resolved between FNB and Telkom Mobile. The service refnr received from Telkom Mobile is ***7. FFS so quick to take the money but when a client/ customer calls in to have the matter resolved then I must just WAIT.....This is so pathetic and stupid. I use the data for my business. Who do you think you are messing with people like this?