OC
Opel C

1 reviews | Active since Nov 2016

07 Nov 2017, 11:01

Loss of Business from 23.10.17 no service yet!!!!

Telkom does NOT give a damn about it's business customers, we have no telephone lines from the 23rd of October 2017. The first time we reported it, they closed the fault without even doing any repairs, everyday when I call they tell me the same thing, either there's a technician that's been assigned, or no technician has been assigned or it's an area fault, everyone else in this area has their services restored except for us. I call through atleast 10 times in a day only to get this same pathetic excuses, fault reference numbers: ********** 001- 57ANI231 ********** 659966 - 59ANI231 ********** 659999 - 60ANI231 ********** 657095 - 62ANI231 ********** 650001 - 287CNZ06117

Telkom takes money without delivery. If this fault is not sorted out, We will be forced to take legal action for loss of income!!

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Replies (2)
OC
Opel C's update09 Nov 2017, 11:29
Reviewer Update
I'm still waiting for someone to contact me with regards to this problem!
OC
Opel C's update13 Nov 2017, 16:46
Reviewer Update
Still awaiting a response TELKOM, you guys are seriously pathetic. Even going to your store was off no help to us.., At this rate you will be losing all your customers to your competitors. I had the same stinking attitude and moved my internet to Vodacom, now it looks like I have to move my telephone lines as well