Losing money money money. Business lines are apparently not important.

<p>On Saturday morning 9:37 I reported our Business line ( ********** , ********** ). Since then I have been **** to by the contract workers at 10210 so many times that I cannot keep track anymore. <br />I checked twice on Monday and was told a technician needs to be assinged.<br />I then phoned tuesday and was told that a technician has been assigned and that they are working on the line.</p> <p>I phonec this morning, and was informed that a technician has not been assigned yet, and it was 'Escalated', apparently just a word that means nothing. Or does Telkom need a Dictionary?<br />The contact centre agent informed me then that a Technician will be assigned as soon as they do the assignments.<br />I phoned again at 11:30 and was informed that a Technician has not been assigned yet.<br />If we ran our business the way Telkom does we would be bankrupt.<br />And I really do not care about your strikes, that is internal. We pay for a service and I expect service and not the total BS that I keep being told.<br /><br />Wake up idiots. Your time is running out. After this debacle a lot of compnies are going to switch to VOIP.<br /><br /><br /><br /></p>