EM
EDWARD M

1 reviews | Active since Mar 2015

14 Oct 2015, 23:35

LOSING MARKET SHARE - HEMORRHAGING BADLY!!

Placed an order online - got a response 2 months later, - only TO say product advertised was incorrect and they couldn't supply.<br> <br> Filled in a form at Canal walk for DATA wifi package, - MORE than a month ago- STILL NO RESPONSE.<br> <br> Tried the online application again - MORE than a month - NO RESPONSE.<br> <br> if this is the case before any device is installed, - IMAGINE the service after -- <br> BETTER OFF going to a competitor - TELKOM still trapped in the dark ages...

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Replies (1)
Telkom
Telkom's reply15 Oct 2015, 00:16
Official
Hello eddiem7,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM156709.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media