losing business due to telkom cutting our lines

We are moving premises, so we lodged a query on the 27th September already, to move our lines from the one address to the other. All was in line. We moved and our lines are off for 2-days now. A technician came out yesterday (26/11/2015) and he left without doing ANYTHING. <br> <br> Today (27/11/2015) we drove to cresta mall to sort this out as today is the 3rd day of losing business. The staff is of no assistance (Zimkhule) The manager(Gordon) is of no help as he says the manager for the technician is not answering, so there is nothing he can do? What pathetic service is this. They are quick to send out bills, but when we need help they pull their shoulders up and cant do anything. <br> <br> WE as a big company is losing business all due to TELKOM. So is telkom going to reimburse us for business loss, as this is purely telkoms fault. <br> <br> We need a solutions, not an excuse from all the staff including the manager.<br> We would be more than happy to change to another provider as we cant deal with the incompetence of Telkom.<br> <br> We will gladly not refer Telkom to ANYONe with this experience that we are facing