PB
Paula B

1 reviews | Active since Mar 2013

22 Jul 2016, 13:43

LOSING BUSINESS BECAUSE OF TELKOM'S FAULTY LINE!

<p>WE'VE BEEN WAITING FOR OVER A WEEK FOR TELKOM TO FIX OUR LINE. TODAY A TECHNICIAN CAME ONLY TO SAY THAT HE FOUND A FAULT ON THE CABLE AND THAT HE'S GOING TO REPORT IT TO THE "CABLE DEPARTMENT". SO AFTER A WEEK OF HAVING TO WAIT, THIS IS THE ANSWER WE GET... UNACCEPTABLE! DEALING WITH TELKOM IS THE MOST FRUSTRATING INTERACTION YOU CAN HAVE AS A CLIENT. </p> <p>I PUBLICLY DEMAND THAT SOMEONE PHONES US WITH AN ACCURATE DATE TO REPAIR THE DAMAGE ON THE CABLE SO WE CAN GET OUR BUSINESS LINE SORTED. YOU NEED TO UNDERSTAND THAT YOUR LACK OF SERVICE HAS A FINANCIAL IMPACT ON YOUR CUSTOMERS... AND YOU HAVE TO CARE ABOUT THAT!!!!!! Escalation Number 877413. PLEASE CALL OUR OFFICE NUMBER, WHICH WILL BE LINKED TO THAT NUMBER.</p>

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