Losing business and costing me money

<p>I have logged numerous requests that Telkom should look my Telkom line as sometimes is states "The number you have dailed does not exist", and can be up to 3 times that you keep on dialing. This is causing me to lose customers.</p> <p> </p> <p>Yesterday a customer came in here (not the first one), she drove past here and saw the cars outside our building and decided to come and investigate. She was shocked to see that we were actually not closed and said that she thought we were closed and took her business elsewhere because she called the number and it said that the number doesn't exist.</p> <p> </p> <p>Further to this, I have been unable to find out why there was an amount of R984 deducted from out account in January. I have been referred all over the place and no one wants to take responsibility. I want it resolved and reversed.</p>