Looks like a line can work without a router?????

Telkom will probably read this, and not give a ****, most likely not even respond, but what the hell... I have been battling with these guys now for two months to get my internet back up after the copper lines in our area was ****** and they refuse to replace the line, which meant no internet for the last two months. After countless calls to their call centre and many fights, they have finally migrated my line to an LTE wireless solution, in theory. It took their sales department the best part of a month just to get the ball rolling to get the device and simcard delivered to me. Today, I finally receive my delivery, eager to get my line going again, but once again typical Telkom failure. They have only sent me a simcard, no router. I phoned the call centre once again, waiting for 20 minutes for them to answer (quite quick this time round), from my cell phone because cellphone calls are free in todays life.... just to be told a manager will phone me back shortly to resolve the situation. It's been an hour later and still no phone call, I am honestly not holding my breath. I have never in my life seen this kind of pathetic excuse for a service provider. They have been enjoying the debit orders going off my account though, no failures there. This is absolutely ridiculous to say the least. Anybody considering Telkom... DON'T!!!!!! They are the most pathetically useless providers you can come across, I would suggest to rather look for service somewhere else. I will be reversing the debit orders taken just to try and recover some of the losses.